I ended up contacting my credit card company and had two of the three subscription charges reversed, The problem is I can no longer use the subscription I paid for because I do not have the initialization code to activate it. I left three messages about one week apart and have not received a single reply. I was able to find a site where I could send them a message about this problem. There is no way to communicate with their customer service, so I am guessing that Malware Bytes does not have one. To make a long story short I tried to add a second license and ended up being charged for three new subscriptions for my machine and no extra license. The user interface for doing so is poorly written and not easily understandable. I wanted to add a license for my wife's computer.
I had a working Malware Bytes subscription. For me it's just another useless program among the many that find nothing.
Is malwarebytes free trustworthy update#
Go back to the old program and update it. I don't need another un-helpful program sitting on my pc constantly accessing the web all day. I check back about once a year or two to see if it's actually become a working program again but only the interface changes - becoming more bloated & annoying every year. 1., even though all I wanted and downloaded was the "free version" option and wanted nothing to do with the Premium, thats how it installs anyway.Īnd it still like past few years versions not only never detects anything (like it used to) but it's become a pain with the forced trial of the Premium that you can no longer opt out of like in previous versions I tried. Today I installed what is says after installation as " Premium Trial 4. It could even smash the ransomware hold on my system the handful of times I got it. For many years it saved me from windows 98 thru windows 7 bugs. There was a time when Malwarebytes was the go-to save for most if not all spyware problems I had.
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