Therefore, to keep the fairness of the event progress, we would like to inform you that we have decided to apply a minimum of 7 to 21 days of service restrictions on those players, except for those who have kept duplicate boxes and deleted themselves. Today, we keep the promise to share the cause with all of you and feel heavy because we have to share depressing decisions at the same time throughout this notice.ĭespite repeated requests for cooperation through web notice and Facebook posts, we found out that most of the players who received duplicated/triplicate boxes have already used and obtained the torches.Īs we prepared for the recall work, we continued to check the acquisition and usage log tracking on a daily basis, these investigation results inform us most players, except for very few players, had already obtained a torch using duplicate boxes.Īccording to our original plan, we aimed to recall all of them last week, April 15th (Fri) however, by looking at the result, our team has concluded likely below:Įven though the notice is likely to have been disseminated for enough time, the result of clearing the mission boxes may be interpreted as intentional in policy to disrupt fair event progress and service operations. We failed to identify the exact cause of the issue, however, now the suspected factors that are assumed as the main cause are currently prevented. In order to resolve the issue urgently, we completed the re-delivery setting at the risk of duplicate distribution and also confirmed that the issue was successfully resolved afterward.
#DRAGON MMORPG PLAY AS A DRAGON UPDATE#
The schedule provided above does not apply to anyone other than those who have been subject to service restrictions for the below reason, and seperate tickets for the extension of the deadline will not be accepted.Īs you already recognized, we had an issue that Weekly Torch Mission Box (Lv. 1) temporarily was invisible or could not be delivered due to unknown reasons since the April update patch ended on April 13. We will support the re-delivery of the promotion rewards for those who have not claimed them by midnight 26th April due to the following service restrictions.įor players who have been restricted from using the service, we will add support to deliver promotional rewards by midnight on May 17 (GMT+8), so please refer to your gameplay. Our team would like to inform all of you that a new measure will be taken regarding March 2022 Spending Promotion Reward.
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